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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Clyde Baker

June 4, 2025

5  out of  5
rating by Clyde Baker
"If you had a 100 rating instead of a five star rating she would get a 101+ from me. You need to clone Jennifer, she is an outstanding representative of your business. I wish she could represent me here in Louisiana."
We responded:
"Hi Clyde, Thank you so much for your review! We’re thankful for your positive feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help in the future, please let us know! Best of luck in Louisiana, Jennifer @ Jennifer Hawkins State Farm :)"
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Ashlyn Kirk

June 3, 2025

5  out of  5
rating by Ashlyn Kirk
"Jennifer and her entire team continue to provide the best service to me and my family! She is always upfront about costs and is able to explain everything in depth which is very important to me. She goes to bat for you if there are any issues and she works hard to resolve any problems. Her staff are always quick to answer the phone and always happy to help me make a payment or answer any questions I have. I’ll be a customer for life, they make insurance easy! Thank you Jennifer and team for everything you do in the community and for your clients, it truly makes a difference."
We responded:
"Ashlyn, we appreciate your review! Thank you so much for your thoughtfulness and we are delighted to know that you have had such a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help and we look forward to taking care of you for years to come! All the best, Jennifer @ Jennifer Hawkins State Farm"
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Katie Baxter

May 23, 2025

5  out of  5
rating by Katie Baxter
"Great customer service!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! Jennifer @ Jennifer Hawkins State Farm :)"
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michael Mitchell

May 19, 2025

5  out of  5
rating by michael Mitchell
"Great experience setting up a new policy! Very informative and took the time to answer all of my questions."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. Thank you, Jennifer @ Jennifer Hawkins State Farm :)"
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Nevaeh

May 14, 2025

5  out of  5
rating by Nevaeh
"Setting up the renters insurance was quick and easy !!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! Jennifer @ Jennifer Hawkins State Farm :)"
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Martha Morales

May 14, 2025

5  out of  5
rating by Martha Morales
"The experience was really pleasant, really good prices, excelente service."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! All the best, Jennifer @ Jennifer Hawkins State Farm"
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Amanda Kanatzer

May 6, 2025

5  out of  5
rating by Amanda Kanatzer
"Always helpful, informative, and polite. Best agency I've done business with."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! Thank you, Jennifer @ Jennifer Hawkins State Farm :)"
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Mackenzie H

April 29, 2025

5  out of  5
rating by Mackenzie H
"Very helpful and very responsive! I’ve trying to move in a very condensed timeframe and dealing with these agents has been by far the least stressful part of it!"
We responded:
"Thank you Mackenzie for being such a valued customer! We are happy to continue to help you. That's the best part of our job! Have a wonderful week! Your State Farm Agent, Jennifer Hawkins :)"
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Ethan Burchett

April 25, 2025

5  out of  5
rating by Ethan Burchett
"The Jennifer Hawkins State Farm agency is fantastic! Jennifer and her staff provide outstanding customer service. They are knowledgeable, friendly, and always willing to go the extra mile. I highly recommend this agency for all of your insurance needs!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! Have a great week, Jennifer @ Jennifer Hawkins State Farm :)"
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Ginny cook

March 24, 2025

5  out of  5
rating by Ginny cook
"I just wanna start off by saying that they are amazing small family oriented business I have had really bad experience with insurance companies in the past NOT THIS TIME I’m happy to say I was very pleased with the way James treat me with respect and explained everything thoroughly and helped me Gain coverage back in my life ."
We responded:
"Thank you so much for taking the time to leave such a wonderful review! :) We’re thrilled to hear that you had a positive experience with our small family-oriented business. James and the entire team strive to treat our clients with respect and ensure that everything is explained thoroughly. It means a lot to us to know that we were able to help you gain coverage and restore your confidence in insurance companies. <3 We look forward to continuing to serve you in the future. Thanks again, Jennifer @ Jennifer Hawkins State Farm "
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Vincent Eicher

March 17, 2025

5  out of  5
rating by Vincent Eicher
"James Hager called me one day and told me that he could meet the insurance I had and I told him if that was the case I’d be more than happy to switch, but I didn’t see it happening, Needless to say, I’m now saving $100 a month thanks to James"
We responded:
"Thank you so much for sharing your experience! I am thrilled to hear that James took great care of your insurance needs and helped save you $100 a month. We always strive to provide the best service possible, and it's wonderful to know that James met your expectations. If you have any further questions or need additional assistance, please don't hesitate to reach out. We're here to help! Thanks again, Jennifer Hawkins @ Jennifer Hawkins State Farm :)"
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Robin Black

February 28, 2025

5  out of  5
rating by Robin Black
"This agency is friendly, knowledgeable, and efficient. I could not wish for a better agency."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with our agency. We take great pride in being friendly, knowledgeable, and efficient, and it's wonderful to know that our efforts are appreciated. If you ever need anything, please don't hesitate to reach out! Thank you again, Jennifer Hawkins @ Jennifer Hawkins State Farm :)"
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Jake Sloan

February 13, 2025

5  out of  5
rating by Jake Sloan
"It has been a pleasure working with James Hagar, at Jenifer Hawkins State Farm Insurance. He has been very professional, easy to work with, and most importantly, he has take of a new customer, and has our best interest. I highly recommend working with James Hagar, here at Jenifer Hawkins State Farm!"
We responded:
"Thank you so much for your kind words and for taking the time to share your experience with us! We're thrilled to hear that James provided you with excellent service and that you've had a positive experience here at Jennifer Hawkins State Farm Insurance. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you for many years to come! All the best in 2025, Jennifer Hawkins @ State Farm :)"
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Sun Sophea

January 22, 2025

5  out of  5
rating by Sun Sophea
"Jennifer is amazing and always very considerate as well as resourceful. She is one of the best insurance agents we have ever had."
We responded:
"Thank you so much for your kind words! We are thrilled to hear that you had such a positive experience. I take great pride in providing exceptional service and it’s wonderful to know that we have made such a significant impact. Your feedback is greatly appreciated and we look forward to continuing to serve you. If there’s anything more we can do for you, please don’t hesitate to let us know. All the best in 2025, Jennifer @ Jennifer Hawkins State Farm"
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Jashonna

January 17, 2025

5  out of  5
rating by Jashonna
"I had a fantastic experience working with James. He was incredibly kind, helpful, and knowledgeable, making the process so much easier for me. Thank you, James!"
We responded:
"It's wonderful to hear that you had such a positive experience working with James! Your feedback highlights James' kindness, helpfulness, and expertise. We appreciate you and look forward to helping you and working with you in the future! All the best in 2025, Jennifer @ Jennifer Hawkins State Farm"
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Faye

January 7, 2025

5  out of  5
rating by Faye
"A great experience all around! Jennifer and her team are wonderful to work with, very knowledgeable and friendly. 10/10, would recommend."
We responded:
"Thank you so much for your wonderful review, Faye! We’re thrilled to hear that you had a great experience with us. We strive to provide knowledgeable and friendly service to all of our clients, and it’s fantastic to know that we met your expectations. :) Looking forward to helping you and working with you in the future! All the best in 2025, Jennifer @ Jennifer Hawkins State Farm"
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Troy Martin

December 27, 2024

5  out of  5
rating by Troy Martin
"I recently had the pleasure of working with Jennifer Hawkins from Jennifer Hawkins State Farm, and I couldn't be more satisfied with the experience. From the very first consultation, Jennifer demonstrated exceptional professionalism and a deep knowledge of the insurance industry. What truly stood out to me was Jennifer's commitment to understanding my unique needs and circumstances. Rather than pushing a one-size-fits-all policy, they took the time to explain various options and helped me select the best coverage for my situation. Their patience and attention to detail made the entire process smooth and stress-free. I highly recommend Jennifer for anyone in need of a reliable, knowledgeable, and customer-focused insurance agent. Their exceptional service and genuine care for their clients make them a standout in the industry."
We responded:
"Thank you so much for taking the time to share your positive experience with our agency! We are thrilled to hear that you were satisfied with the service you received. I definitely enjoy being dedicated to my job and helping my customer understand their insurance solutions. I am grateful for your recommendation and look forward to continuing to serve you with the same level of care and attention. Should you have any further questions or need assistance in the future, please don’t hesitate to reach out. All the best in 2025, Jennifer @ Jennifer Hawkins State Farm"
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Jacob Lang

December 23, 2024

1  out of  5
rating by Jacob Lang
"I wish I could give the office staff five stars, as they feel more like my agent than the Jennifer Hawkins name on the door. I have been a client of hers for two years after moving to the area from CA and have never seen her in office, talked to her or had an email returned. I have a great rapport with her staff though, and feel like they are being taken advantage of by doing all the work for an incredibly lazy agent. I'll be moving to another agent when my policy term is up in the spring, and hope that her staff moves on to an agent that appreciates their work."
We responded:
"Thank you for taking the time to leave feedback, even though it appears there may be some confusion. We value all input as it helps us improve our services. Firstly, I apologize if there was any misunderstanding or if you felt that I have not met your expectations. My goal is to provide the best service possible, and I do take all feedback seriously. I regret that this was not your experience. I have tried to look your account up in my system to contact you directly, but it appears you aren't in our system under your name, Jacob Lang. I have no messages, emails and my team does not know who you are. I am in the today and would love to discuss your outstanding issues with me. Please do not hesitate to reach out to me directly at 859-800-5433. I would love the opportunity to address any concerns you may have. Thank you once again for your feedback. - Jennifer @ Jennifer Hawkins State Farm"
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pranali more

December 21, 2024

5  out of  5
rating by pranali more
"I had a fantastic experience at this State Farm branch, thanks to James. He provided outstanding customer service by thoroughly explaining every detail of the coverage options and ensuring I fully understood my policy. James was polite, professional, and incredibly patient throughout the entire process. His clear communication and genuine effort to help made me feel confident in my decision. I truly believe James deserves recognition for his excellent work—he’s a true gentleman and a great asset to the team. I would highly recommend this branch to anyone looking for reliable insurance and exceptional service!"
We responded:
"Thank you so much for taking the time to share your fantastic experience with us! We are thrilled to hear that James provided you with outstanding customer service and made sure you thoroughly understood your policy. James is indeed a valuable member of our team, and we are proud to hear that his politeness, professionalism, and patience stood out to you. Your kind words and recommendation mean a lot to us, and we will be sure to pass along your praise to James. At Jennifer Hawkins State Farm, we strive to offer reliable insurance and exceptional service to all our clients, and it’s incredibly rewarding to know we’ve met your expectations. Thank you again for your wonderful review. We look forward to serving you in the future! Jennifer @ Jennifer Hawkins State Farm "
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Christopher Howard

December 19, 2024

5  out of  5
rating by Christopher Howard
"Jennifer was awesome to work with! She was so honest and quoted me the right coverage not just the minimum to have the “lowest quote”. Jennifer provides a very local feel and is someone you can reach when life throws you a curveball, not some automated call center!"
We responded:
"Hi Chris, I appreciate the wonderful review about working with our office! I am happy to hear that you have been pleased with the coverage we have provided you with. Don't hesitate to reach out if there is anything else we could help you with. We are here for you! Merry Christmas to you and yours - Jennifer @ Jennifer Hawkins State Farm "
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Kitty Lane

December 13, 2024

5  out of  5
rating by Kitty Lane
"It was so refreshing to have an honest conversation with a local person. James helped me by comparing what they could offer verses where I was currently insured. So I've converted to this local agent and I'm glad I can speak with James each time I call and he will have the answers to my questions"
We responded:
"Thank you so much for taking the time to leave such a wonderful review. We're thrilled to hear that you had a refreshing and positive experience with our office. James is indeed a valuable member of our team, and we’re glad to know that his honest and thorough approach helped you with your insurance needs. If you ever need further assistance or have any more questions, please don’t hesitate to reach out. We're here to help! - Jennifer @ Jennifer Hawkins State Farm :)"
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Teleyah

December 2, 2024

5  out of  5
rating by Teleyah
"Very affordable insurance especially for young drivers like myself. Staff were kind, informative and got me coverage quickly."
We responded:
"Thank you for your kind words! Our team takes pride in helping drivers like you get protection quickly and easily. If you ever have questions or need assistance, we're here to help! All the best, Jennifer"
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Antonio

November 12, 2024

5  out of  5
rating by Antonio
"5 star 5 star 5 star. I don’t know what else to say except the service being amazing and the people being so nice. We had James help us get auto insurance and it was a pleasure talking and doing business, he was so polite and helped with so many things and answered all of our questions. No doubt that I would recommend anyone here. Amazing and once again 5 stars!!"
We responded:
"Thank you so much for your glowing review! 🌟🌟🌟🌟🌟 We are thrilled to hear about your positive experience with our service and team, especially James. It's wonderful to know that he was able to assist you so thoroughly and politely. Your recommendation means the world to us. If you ever need any further assistance, please don't hesitate to reach out. We're always here to help! - Jennifer @ Jennifer Hawkins State Farm :)"
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Jonathan h

November 1, 2024

5  out of  5
rating by Jonathan h
"Jennifer Hawkins State Farm has been an absolute blessing and pleasure to have coverage with. No matter what I need they are always so helpful to me. Whether it's a question about additional coverage or making a claim, they are always and have been so kind and helpful to me. Jenifer and Amanda are both such a pleasure to talk to and get what i need done. Absolutely A+++ and top of the line service. I highly recommend giving them a call to get a quote and having the best services in the insurance industry. 😁❤️"
We responded:
"Jonathan, thank you so much for the glowing review! I am thrilled to hear that Amanda and our team have continuously provided you with excellent service. Please do not hesitate to reach out if there is anything else our team can assist you with. We are happy to help! - Jennifer "
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Amanda Carrico

September 19, 2024

5  out of  5
rating by Amanda Carrico
"James made my transition so easy!! He’s great to work with for sure! Highly recommend this office and State Farm Ins"
We responded:
"Thank you so much for your kind words and positive feedback! We're thrilled to hear that James made your transition easy and enjoyable. Your recommendation means a lot to us, and we're delighted to have you as part of our State Farm family. Always here to help, Jennifer @ Jennifer Hawkins State Farm :)"